parlor blow dry bar privacy policy

Parlor Blow Dry Bar Inc. is committed to providing our customers with excellent service and ensuring the continuing privacy of our customers’ personal information. This privacy policy is designed to voluntarily comply with current privacy legislation. Our policy also applies to any service providers collecting, using or disclosing personal information on behalf of Parlor Blow Dry Bar. Please read our privacy policy carefully to get a clear understand of how we collect, use, protect or otherwise handle you Personally Identifiable Information (PII) in accordance with our website.

 

COLLECTION AND USE OF INFORMATION

As part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, telephone number, and credit or debit card number. We, and our third-party service providers, use this information to, among other things:

  • Verify your identity
  • Prevent fraud and abuse
  • Personalize your experience and deliver the type of content and offerings in which you are more interested
  • Open and manage your accounts
  • Quickly process bookings and service reservations
  • Send you periodic newsletters, coupons, updates, reminders, and related email marketing
  • Ensure quality customer service and and timely responsiveness
  • Meet regulatory requirements

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Even if you do not make a purchase or book a service on our site, we have the ability to track usage of our website, including what pages are visited, what services are viewed, and the third-party sites that led you to our site. This information is not used to track information about individuals, but is used at an aggregate level to customize our site, improve the online experience, and plan advertising and promotions accordingly.

There are times when you may provide information to us voluntarily. This occurs when you provide feedback to us through emails, return forms, letters, or telephone calls. We use this information to respond to your query, to keep track of customer feedback, to add you to our email mailing list and to improve our customer service and experience.

 

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only. Consent can be provided orally, in writing, or electronically, or it can be implied where the purpose for collecting, using or disclosing the personal information would be considered obvious and you voluntarily provide personal information for that purpose.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after opting-in to our marketing list, you no longer wish to be contacted, you may withdraw your consent by clicking the “unsubscribe” option in the email message, informing us at [email protected], or mailing us at:

Parlor Blow Dry Bar Privacy Compliance Officer

402 Oberlin Road #116

Raleigh, NC 27605

Subject to certain exceptions, you can withhold or withdraw your consent at any time. Your decision to do so may restrict our ability to provide a particular service or product. If this happens, we will explain the situation thoroughly to assist you in making the decision to withhold or withdraw your consent.

Parlor Blow Dry Bar reserves the right to use or disclose personal information without your knowledge or consent in certain limited circumstances, including:

  • When the collection, use or disclosure of personal information is permitted or required by law
  • In an emergency that threatens your life, health or personal security
  • When the personal information is available from a public source (e.g., a telephone directory)
  • When we require legal advice from a lawyer
  • For the purposes of collecting a debt or to protect ourselves from fraud
  • To investigate an anticipated breach of an agreement or a contravention of law

 

DISCLOSURE

Parlor Blow Dry Bar does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list and customers who book services at any of our locations. Marketing information sent by Parlor Blow Dry Bar may be sent by us as part of a cross-promotion or other collaboration with other companies or brands, but we do not disclose personal information to such companies or brands.

Parlor Blow Dry Bar will share your personal information internally with those staff members who need it to complete your transaction or carry out your instructions regarding the receipt of marketing information. Authorized Parlor Blow Dry Bar service providers may also have access to this information in order to carry out their responsibilities directly connected with the processing of your purchases or handling of customer service related inquiries. Outside of these activities, we will not disclose your personal information to any third party without your written or expressed consent unless required to do so by law.

 

BOOKER

Our online booking and online gift card service is hosted by Booker Software Inc. This company provides us with the online platform that allows us to sell our services to you. Your data is stored through Booker’s databases and software application. They store your data on a secure server behind a firewall.

Booker has its own privacy policy, which you can read on their website.

Booker Software Inc. stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service providers. At this time, all transactions are processed through Booker and are not stored or processed on our servers. Parlor Blow Dry Bar does not currently retain credit card numbers internally.

 

SECURITY

We implement a variety of security measures when you enter, submit, or access information to maintain the safety of your personal information.

Encryption technology is used in the booking software in an attempt to protect you against the loss, misuse or alteration of your personal information. When you fill out any forms during checkout, a secure server encrypts your information through the use of Secure Socket Layer (SSL) technology.

To be sure you’re browsing securely during a transaction, check your web browser’s status or address bar for the closed padlock icon. This icon indicates that you are viewing a secure web page. Also, all browsers display an “s” after the “http” (https://) in the website address to indicate that you are in a secure environment.

Your credit card information is encrypted using SSL and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minors under your care to use this site.

We do not specifically market to children under the age of 13 years old, and openly comply with the Children Online Privacy Protection Act (COPPA).

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on this website.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products and services to you.

 

CALIFORNIA ONLINE PRIVACY PROTECTION ACT

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States that operates websites collecting PII from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

In accordance with CalOPPA, we agree that:

  • Users can visit our site anonymously
  • Our privacy policy will be linked on our home page
  • Our privacy policy link includes the word “privacy” and can easily be found

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of Parlor Blow Dry Bar to third parties for the third parties’ direct marketing purposes. To make sure a request, please contact us using the information below.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at [email protected] or by mail at:

Parlor Blow Dry Bar Privacy Compliance Officer

402 Oberlin Road #116

Raleigh, NC 27605